There are many issues, such as when we pushing a project forward, like whether the machine and film are compatible, how well you handled color control, and what production problems we're facing.
When communicating with clients, pay attention to these points and proactively take responsibility to gradually build their trust.
1. Cater to their interests. If you find out what your customer likes, such as racing, you can talk about it to build a closer relationship.
2. For example, if the customer wants to roll film, you can ask if the customer has any machines that can be extended.