2026-3-18 New customers are particularly concerned about the quality of the bags. What methods would you use during the communication process to reassure them?

Based on your experience, discuss your approach.

First, I like say that we have a complete QC report to guarantee printing quality. Second, I would show photos to the customer, and ideally,  some good samples for the customer to check the quality.

We can provide our QC reports and we can share our products photos of our bags for customer, also we can send our sample bags for customer to test the quality in person

叛逆少爷 发表于 2026-3-18 18:47
First, I like say that we have a complete QC report to guarantee printing quality. Second, I would s ...

Yes, usually the customer prefer to check the quality by samples sending by courier.
Especially, the printing quality, touch feeling.

We can send some samples we produced to costumer check the rolls/bags quality.
At the same time,also send our QC report and pictures to customer.

Firstly, I will share our quality test reports with customers to prove that our bags are of good quality.
Secondly, I will provide relevant test data like TDS to show that our products have passed strict quality inspections.
Finally, I will send samples to customers so that they can conduct their own tests and verify the quality themselves.